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Customer Care

Shipping Returns & Refunds Terms of Service Privacy Policy 개인정보처리방침

Information

Brand Information Contact testartifact.contact@gmail.com Instagram

상호명: 아티팩트 | 대표자명: 김한표 | 개인정보관리책임자: 김한표
사업장 주소: 충청북도 청주시 상당구 미원면 운암1길 27-4
사업자등록번호: 743-12-01962 | 통신판매업신고번호: 2023-충북청주-1772 | 유선번호: 070-8019-3144 | 호스팅제공자: Shopify Inc.

© 2026 TEST ARTIFACT. All rights reserved.

Shipping Policy

배송 안내 (국내)

기본 배송비: 3,000원
주문금액 200,000원 이상: 무료배송
배송 기간: 결제 확인 후 영업일 기준 2~5일 (주말·공휴일 제외)
택배사 사정, 명절, 기상 악화 등으로 지연될 수 있습니다.
주문 제작 상품은 별도 안내된 제작 기간이 추가됩니다.

Shipping (International)

We ship worldwide via EMS. Rates are calculated at checkout by destination zone:

East Asia (CN, HK, JP, MO, TW)
Southeast Asia (ID, PH, SG, TH, VN)
Europe / Oceania and others
Americas / Africa and others
France / United States / Canada, Italy, Russia (separate rates)

Free shipping on international orders over KRW 224,000.

Delivery typically takes 5–14 business days after dispatch, depending on destination and customs processing.

관세 및 부가세 / Customs & Duties

해외 배송 시 수입국에서 부과되는 관세·부가세 및 통관 수수료는 수취인 부담입니다. 금액은 국가별 규정에 따라 다르며 당사가 사전에 산정할 수 없습니다.

Import duties, taxes and customs clearance fees are the responsibility of the recipient.

주소 오기재 / Incorrect Address

고객이 잘못 기재한 주소로 인해 발생한 반송·재발송 비용은 고객 부담입니다. 발송 전이라면 고객센터로 즉시 연락해 주세요.

Returns & Refunds

청약철회 (국내)

「전자상거래 등에서의 소비자보호에 관한 법률」에 따라 상품을 수령한 날부터 7일 이내 청약철회(반품·교환)를 요청하실 수 있습니다.

배송비 부담

단순 변심·사이즈 교환: 왕복 배송비 고객 부담
상품 하자·오배송: 배송비 전액 당사 부담
무료배송으로 받으신 주문을 반품하는 경우, 실제 발생한 편도 배송비가 환불액에서 차감됩니다.

반품·교환이 불가한 경우

고객의 책임으로 상품이 멸실·훼손된 경우 (단, 확인을 위한 포장 훼손은 제외)
사용 또는 착용으로 상품 가치가 현저히 감소한 경우
시간이 지나 재판매가 곤란할 정도로 상품 가치가 감소한 경우
주문 제작 상품으로, 사전에 별도 고지하고 동의를 받은 경우

환불 처리

반품 상품 회수 및 검수 완료 후 영업일 기준 3일 이내에 환불 처리됩니다. 결제 수단에 따라 실제 입금까지 추가 기간이 소요될 수 있습니다.

Returns & Refunds (International)

You may request a return within 7 days of delivery. Return shipping is at the customer's expense unless the item is defective or incorrectly sent.

Items must be unused, unworn and in their original packaging. Made-to-order items are not eligible for return.

Original shipping charges and any customs duties already paid are non-refundable. Refunds are issued to the original payment method within 3 business days of inspection.

신청 방법 / How to Request

주문번호와 사유를 아래로 보내주세요 — testartifact.contact@gmail.com / +82-70-8019-3144

Terms of Service

제1조 (목적)

본 약관은 Artifact(이하 "회사")가 운영하는 온라인 스토어에서 제공하는 서비스의 이용조건 및 절차, 회사와 이용자의 권리·의무 및 책임사항을 규정함을 목적으로 합니다.

제2조 (약관의 명시와 개정)

회사는 본 약관의 내용을 이용자가 확인할 수 있도록 온라인 스토어 내에 게시합니다. 회사는 관련 법령을 위배하지 않는 범위에서 약관을 개정할 수 있으며, 개정 시 적용일자 및 개정사유를 명시하여 최소 7일 전(이용자에게 불리한 변경의 경우 30일 전)부터 공지합니다.

제3조 (서비스의 제공)

회사는 상품 정보 제공, 구매 계약의 체결, 구매 상품의 배송 등 관련 업무를 수행합니다. 회사는 상품의 품절 또는 기술적 사양 변경의 경우 해당 상품의 내용을 변경할 수 있습니다.

제4조 (구매 신청 및 계약의 성립)

이용자의 구매 신청에 대해 회사가 수신확인통지를 발송한 시점에 계약이 성립합니다. 회사는 미성년자의 계약, 재화의 품절, 기타 구매 신청에 오류가 있는 경우 승낙하지 않을 수 있습니다.

제5조 (대금 결제)

결제는 스토어에 표시된 수단으로 이루어지며, 결제 정보는 결제대행사를 통해 처리됩니다. 표시 가격에는 부가가치세가 포함되어 있습니다.

제6조 (배송, 청약철회 및 환불)

배송 및 청약철회·환불에 관한 사항은 별도의 배송 정책 및 환불 정책에 따릅니다.

제7조 (지식재산권)

온라인 스토어에 게시된 상표, 제품 디자인, 이미지, 텍스트 등 모든 콘텐츠에 대한 저작권 및 지식재산권은 회사에 귀속됩니다. 회사의 사전 서면 동의 없이 복제·배포·상업적 이용을 금합니다.

제8조 (분쟁 해결 및 준거법)

본 약관은 대한민국 법률에 따라 해석되며, 서비스 이용과 관련한 분쟁에 대해서는 민사소송법상의 관할법원에 제소합니다.

Terms of Service (English Summary)

By placing an order you agree to these terms. A contract is formed when we send order confirmation. Prices include VAT where applicable. Shipping, returns and refunds are governed by our Shipping Policy and Refund Policy. All brand assets, product designs and imagery are the intellectual property of Artifact and may not be reproduced without written consent. These terms are governed by the laws of the Republic of Korea.

Privacy Policy

Last updated: August 1, 2026

TEST ARTIFACT operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TEST ARTIFACT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +82 70-8019-3144 or email us at han@znrt.studio or contact us at 미원면 운암1길 27-4, 28200 청주시 상당구, Chungbuk, South Korea. For the purpose of applicable data protection laws, we are the data controller of your personal information.

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